WE’RE A FULL-SERVICE MARKETING MANAGEMENT COMPANY

We offer marketing services and solutions for medium to large-sized businesses.

For the last 23 years, our diverse team of over 100 talented professionals spread across three North American locations has been helping our clients optimize their brands. We love our team and are proud to have been named one of Canada’s Top 100 Employers (for two consecutive years). At Direct Focus, we do things that others don’t do or won’t do. We believe that true success is the ability to develop practical, real-world solutions for all the challenges your marketing team faces, and we don’t mind getting our hands dirty. It’s our goal to create, design, implement, and manage everything for you from start to finish—we’ll handle the day to day, so you don’t have to.

OWN IT!

Thinking like an owner opens the door to better decision making. Find solutions to challenges without the perceived limitations of your role. Think about all the people and moving parts of the business to find a solution that’s best for everyone involved and for business as a whole. Thinking like a leader is the first step to being one.

See a problem? Solve it with the right team. No hot potatoes.
Hold ourselves accountable for outcomes—good and bad.
Roll up your sleeves to get the work done.
Use resources like they’re your own.
Develop a business acumen to understand the importance of your role in the success of the organization.

BETTER 2.0

Being a part of something great starts with you. Strive to be a better version of who you are for your family, your team and yourself. Personal growth means doing away with the status quo and questioning how you can be better by listening, learning and wondering.

Hunger for continuous improvement.
Be humble.
Believe in the possibility.
Be self-aware and understand how to self-develop.
Good enough is a swear word.
Have a growth mindset.
Don’t blame.
Listen to learn.

Make Trust

Nothing meaningful happens without trust. It is the single most important part of a team that works, but it is also the single hardest thing to build. It’s up to you to develop relationships that demonstrate value through your actions and your intent. You only win when we all win because not one of us ever does this alone. Together is better.

Build credibility through your actions.
Strive for connections and relationships built on trust.
Assume people are always trying their best. If you don’t think it’s their best, find out why without blame or judgement and then help them.
Accept feedback graciously and openly.
Appreciate collective skills.
Challenge and debate in a productive and positive way.

DELIVER “Great”

This is literally our business model. In times of change, transition and flux, delivering on client needs is the single most important part of success. Yes, we are client-focused, and that means figuring out what matters to them and delivering greatness above expectation without pause, judgement or hesitation.

Only be satisfied with perfection for clients.
Get the right people on board to meet client needs.
Build foolproof execution plans.
No egos, no heroes. We do this as a team.
Don’t take the easy road.
When it’s not going well, stop, fix it, learn and make sure it doesn’t happen again.

BE HUMAN

You have permission to drop your armour and be yourself. We like the real you, and your authenticity unleashes your true value. The ability to be vulnerable is a strength—it shows confidence, openness, trustworthiness, bravery and transparency—and it builds a safe space for innovative mistakes, brave decisions and joy. Bottom line, if you are courageous enough to risk failure, you can innovate, create and be better.

Go first.
Be brave, courageous, open and real.
Be yourself.
Listen, don’t just hear.
Learn from your mistakes and share with others.
Ask for help.
Help when asked.
Be compassionate.

We believe in our approach to marketing management, AND WHY SHOULDN’T WE?

We’ve seen it succeed time and time again.

We’re in this to create solutions and build more comprehensive, more sustainable, and overall better brands. We accomplish this by inviting the right people onto our team. We’re less concerned with fancy resumes, curated portfolios, or exhaustive experience—we invest in people that see our vision, fit our culture, and will do whatever it takes to succeed.

BROWSE THE ROLES WE ARE CURRENTLY LOOKING TO FILL

ACCOUNT COORDINATOR

Winnipeg

Who Are You? If there’s one thing your friends know not to do around you, it’s to say, “Meh, the details don’t matter.” You know for a fact that it’s the little things that make the biggest difference, and you have no problem putting in the effort to make sure every “t” is crossed and every “i” is dotted. Of course, while you’re doing that you’re also probably handling a variety of other high-stakes tasks because multi-tasking is your preferred way of working. You can manage multiple projects—each with their own timeline, needs, and personnel, of course—without ever getting flustered or forgetful. Yep, you can manage your time and priorities on your own, and you can take direction well (because you love working with people, of course). Oh, and you keep immaculate notes and records. That’s right, we said immaculate. Basically, you…

Are motivated to achieve success for you and your team.
Know what clients want and will do anything to get it to them.
Have excellent written and verbal communication skills as well as presentation experience.
Love giving high fives.
Respect and love the details.
Understand the great importance of quality control.
Can manage a timeline and the timelines of others, as needed.
Are organized almost to a fault… almost.
Have proven experience in delivering meaningful results.
Love proofreading.
Thrive when surrounded by multiple personality types.
Are digitally savvy and more than literate in multiple types of relevant technology.
Love to learn and love a challenge.

What You’ll Do As an Account Coordinator, you’ll be responsible for managing the flow of work throughout the business. You’ll work closely with, well, mostly everyone, including members of the Creative & Digital Services team, other Account Coordinators, and Account Managers and Directors. Basically, you’ll be tasked with helping to ensure the successful organization and completion of a variety of different projects. Essentially, you will…

Take full accountability for scheduling personnel.
Monitor all project milestones, budgets, and timelines.
Collaborate with the accounts team to define project scope and deliverables.
Help develop quotes.
Ensure total quality control, including proofreading and checking standards.
Support your team and arm them for success.
Build trust throughout your team and foster an environment of accountability andsupport.
Provide a high level of customer service to your clients.

Education & Experience

Diploma or certificate in marketing, advertising or business administration.
Minimum 2–3 years in a customer service role.
Previous agency, digital, or promotional experience would be considered an asset.

It’s considered a bonus if you align with our core values :

Own it!
Better 2.0
Make trust
Deliver great
Be human

Who We Are (Direct Focus) We are an end-to-end marketing and communications company that consists of a talented and diverse team of marketing management specialists, thought leaders, and multi-disciplinary experts. Every day, we work together to deliver a full spectrum of marketing services and solutions that generate real-world results for marketing teams and their brands. You can find us in Winnipeg, MB, Toronto, ON, and Portland, OR. We don’t want to brag but… We're on a mission to be a top employer of choice. While we're not perfect, we're always improving. Here's just a few of the reasons you should work with us:

The people are amazing
Office dogs (What more could you want?)
Opportunity for rapid advancement
Awesome workplace culture
A technologically-advanced workflow system
Exposure to national and international clients
Access to our training centre (on-site or virtually.)
Coaching, mentorship, and professional development
Flex time
Remote and hybrid work options
Matched RRSP contributions
Quality work and a lot of fun!

Apply Today

DON’T SEE YOUR POSITION?
We encourage you to apply anyway.

We’re always eager to hear form like-minded people who can bring something unique to the table.

SEND YOUR RESUME

WE’RE ENTREPRENEURIAL AT HEART

It’s in everything we do and in everyone here.

WE’RE A FULL-SERVICE MARKETING MANAGEMENT COMPANY

We offer marketing services and solutions for medium to large-sized businesses.

OUR SUCCESS IS A DIRECT RESULT OF OUR BELIEFS

Every decision we make and every action we take is driven by our core values.

OWN IT!

BETTER 2.0

Make Trust

DELIVER “Great”

BE HUMAN

We believe in our approach to marketing management, AND WHY SHOULDN’T WE?

We’ve seen it succeed time and time again.

BROWSE THE ROLES WE ARE CURRENTLY LOOKING TO FILL

ACCOUNT COORDINATOR

DON’T SEE YOUR POSITION?
We encourage you to apply anyway.

WE’RE ENTREPRENEURIAL AT HEART

It’s in everything we do and in everyone here.

WE’RE A FULL-SERVICE MARKETING MANAGEMENT COMPANY

We offer marketing services and solutions for medium to large-sized businesses.

OUR SUCCESS IS A DIRECT RESULT OF OUR BELIEFS

Every decision we make and every action we take is driven by our core values.

OWN IT!

BETTER 2.0

Make Trust

DELIVER “Great”

BE HUMAN

We believe in our approach to marketing management, AND WHY SHOULDN’T WE?

We’ve seen it succeed time and time again.

BROWSE THE ROLES WE ARE CURRENTLY LOOKING TO FILL

ACCOUNT COORDINATOR

DON’T SEE YOUR POSITION?We encourage you to apply anyway.

DON’T SEE YOUR POSITION?
We encourage you to apply anyway.